Reference

ohtogelcom Privacy Policy For Indonesia

Our Privacy Policy explains how ohtogelcom handles the account, device and wallet data connected with your access to our Indonesia service.

Account dataDevice choicesWallet recordsContact requests
ohtogelcom ohtogelcom Privacy Policy For Indonesia
CONTACT THE TEAM

Contact Paths For Privacy Questions

A clear contact path helps you ask about the Privacy Policy without repeating your account story.

Policy request Ask us to explain a data category, processing purpose or retention reason under the Privacy Policy. Include your account phone number so we can confirm the request belongs to you.
Account access If you cannot reach your account after phone verification, contact support with the device path you used, such as mobile browser or desktop browser, and request a privacy-related access check.
Wallet record For DANA, OVO, GoPay or QRIS data questions, provide the payment reference and date rather than private wallet credentials. We use those details to locate the relevant record.
HANDLING YOUR DATA

Cookies, Devices, And Account Security

Our handling process separates account identity, device signals and payment references so a privacy request can be checked with less exposure.

Account records

We store the details needed for account creation, phone verification, login support and policy requests. A clear account step lets us distinguish your request from an unauthorised attempt.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references are used to match status records. We do not ask for your wallet PIN, card password or banking login.

Cookie choices

Cookies can remember your privacy preference and selected session settings. You can clear them through your browser controls, although doing so may require another account login.

Device security

We may use browser, device and sign-in signals to identify unusual account access. These signals support security checks and are not treated as a replacement for your phone verification.

Retention period

We retain records while needed for account support, payment matching, disputes, security checks or legal duties. When a purpose ends, we remove, anonymise or restrict the record where allowed.

Change requests

You can ask us to correct, access or delete eligible account data through the policy contact path. We may request phone or account details to verify ownership before changing records.

Privacy Policy Questions For Your Account

These answers address the Privacy Policy searches we expect from Indonesian account holders before they open access. They cover phone checks, mobile browsing, wallet references, cookies, retention and requests for changes. If your case involves a specific account or payment record, use the contact path above and share only the details needed to locate it.

It covers account creation, phone verification, device and browser signals, cookies, payment references, retention, security checks and requests to access or change eligible data connected with your account.

Phone verification helps confirm that the person requesting account access or a Privacy Policy change is connected with the account. We may use that check before discussing records or changing details.

No. We may store a DANA or QRIS reference, status, amount and timing for account matching, but you should never send us a wallet PIN, banking password or login credential.

We may record browser type, device characteristics, session signals and IP-related security data. This helps identify unusual access and support a request made from a mobile browser or desktop browser.

Use our privacy contact path and identify your account with the connected phone number or account reference. We verify ownership first, then assess access or correction under the Privacy Policy and local law.

Retention depends on the reason for keeping a record, such as support, payment matching, disputes, security or legal duties. We remove, anonymise or restrict data when that reason ends where allowed.

You may request deletion of eligible data through support. Some records may remain when needed for security, payment disputes or legal duties; we explain any restriction and keep the minimum required.